Uber has been responding to recent requests to delete customer accounts with a statement that claims “everyone at Uber is deeply hurting” and “it’s everyone’s number one priority to create change in the coming months and years.” The pop-up statement, which Twitter users began circulating on Wednesday, appears to be Uber’s latest effort to stem the flow of customers from the company, which has come under fire for ignoring sexual harassment complaints detailed in a blog post published by a former engineer last weekend.