2016: The Year in Review

This year will go down as an important turning point in CRM. For the last decade and a half, we’ve been simultaneously building and destroying CRM — first by linking all of the disparate databases to get that 360-degree view, and then by adding important accessories like social and analytics. At the same time, we’ve been busy tearing down conventional architectures and spinning up the cloud.

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Business and financeGulliver

Donald Trump says he will cancel an order for a new presidential jumbo jet

EVEN when all other orders evaporate, at least Boeing can rely on one important customer for its jumbo jet: the president of the United States. That was the gist of a post that Gulliver wrote earlier this year on the travails of the 747, a once-popular aircraft that has fallen foul of today’s aviation economics.

Gulliver may have spoken too soon. Today, Donald Trump seemingly announced that he would cancel an order to develop a new jumbo, due to come into service in 2024, to ferry around whomever is then the leader of the free world. In a tweet, Mr Trump wrote: “Boeing is building a brand new 747 Air Force One for future presidents, but costs are out of control, more than $4 billion. Cancel order!” He later reiterated his concern outside Trump Towers, his New York hotel, saying: “The plane is totally out of control. I think it’s ridiculous. I think Boeing is doing a little bit of a number. We want Boeing to make a lot of money but not that much money.”

Mr Trump already has his own plane—a Boeing 757. Might he be planning to steer clear of the vehicle that comes with his…Continue reading

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Multinational Effort Halts Malware Avalanche

The DoJ on Monday released new details about the multinational takedown of Avalanche, a multimillion-dollar malware and money-laundering network, following a four-year probe led by German police and prosecutors. Assistant Attorney General Leslie R. Caldwell, Acting U.S. Attorney Soo C. Song and Assistant Director Scott S. Smith of the FBI’s Cyber Division made the announcement in Pittsburgh.

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